At SupraNail, we value your trust and are fully committed to safeguarding your privacy. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you visit our official website https://en-supranail.us
or make a purchase from us. By accessing our website, you agree to the practices outlined in this policy.
We aim to provide a transparent, safe, and reliable online shopping experience. Our commitment to privacy goes beyond compliance — we actively ensure that your personal data remains secure, confidential, and used only for the purpose of providing high-quality products and customer service.
1. Information We Collect
When you use or interact with our website, we collect both personal and non-personal data. This includes information such as your name, email address, billing address, shipping details, phone number, and payment information when you place an order. Additionally, we collect technical details like your IP address, browser type, device identifiers, and usage data to improve website performance and customer experience.
We may also collect information automatically through cookies, web beacons, or analytics tools to understand how you use our site, what pages you visit, and how we can improve our services. This data helps us optimize website functionality, personalize your browsing experience, and deliver targeted content and offers relevant to your interests.
2. How We Use Your Information
The information we collect is used strictly for legitimate business purposes. Primarily, we use your data to process transactions, manage orders, deliver products, and provide real-time updates on your purchase status. Your details also allow us to offer efficient customer support, respond to inquiries, and handle refund or return requests promptly.
We may also use your information to improve website functionality, analyze traffic patterns, and develop new offers. Additionally, if you opt-in, we’ll use your email address to share exclusive promotions, wellness tips, and product updates from SupraNail. Your privacy preferences are always respected — you may unsubscribe or adjust settings at any time.
3. Cookies and Tracking Technologies
SupraNail uses cookies, tags, and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, save your shopping cart details, and tailor product recommendations based on your previous visits. These small data files also allow us to track website performance and detect issues quickly.
You can choose to accept or reject cookies through your browser settings. However, disabling cookies may affect how certain features of our website work, such as checkout and login functions. We recommend keeping cookies enabled for a smoother and more personalized shopping experience.
4. Data Sharing and Disclosure
Your privacy is our top priority — we never sell, rent, or trade your personal data to third parties. We only share limited information with trusted service providers who assist us with essential business operations such as payment processing, shipping, data analytics, and customer support. These third parties are bound by confidentiality agreements and are required to comply with data protection regulations.
In certain cases, we may disclose information if required by law, such as in response to subpoenas, government requests, or to protect our legal rights. All shared data is handled securely, ensuring your personal information remains protected under strict industry standards.
5. Data Security
We implement advanced technical and organizational measures to secure your personal data. Our website uses SSL encryption (Secure Socket Layer) to protect your information during transmission. Access to your data is strictly limited to authorized personnel who are trained in data protection and confidentiality practices.
Despite our robust security measures, no system is 100% immune from potential cyber threats. In the rare event of a data breach, we will promptly notify affected users and take all necessary steps to minimize risk and ensure transparency. Protecting your data is not just a responsibility — it’s a promise we uphold every day.
6. Your Rights and Choices
As a user, you have complete control over your personal data. You can request access to the information we hold about you, make corrections, or request deletion of your data (“Right to Erasure”). If you have subscribed to our marketing emails, you can opt out at any time using the unsubscribe link at the bottom of each message.
In compliance with privacy laws such as GDPR (for EU residents) and CCPA (for California residents), we honor all valid data protection requests. To exercise these rights, please contact us via email at support@supranail.com
. We will respond promptly and ensure your privacy choices are respected.
7. Marketing and Communication
SupraNail may send promotional emails, special offers, or product updates if you’ve consented to receive them. These communications are designed to provide value — such as wellness advice, ingredient insights, or exclusive deals related to our products. We promise never to spam your inbox or share your email with third parties for marketing purposes.
You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting our customer support team. Once you opt out, we will immediately remove you from our promotional mailing list, though you may still receive transactional messages regarding orders or customer service requests.
8. Third-Party Links and Integrations
Our website may contain links to other external websites or third-party services such as payment gateways, analytics platforms, or affiliate partners. Please note that we are not responsible for the privacy policies or data protection practices of those third-party sites.
We encourage you to review their privacy policies before submitting any personal data. While we only partner with trusted and reputable companies, SupraNail cannot control how these entities manage information collected on their platforms. Your use of third-party links is entirely at your discretion.
9. Children’s Privacy
SupraNail does not knowingly collect or process personal information from children under 18 years of age. Our products and services are intended for adult use only. If we discover that we have inadvertently collected data from minors, we will delete it immediately.
Parents and guardians are encouraged to monitor their children’s online activities and help enforce this policy. If you believe a child has provided personal information on our website, please contact us at support@supranail.com
for prompt removal.
10. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy — such as order processing, accounting, and compliance with legal obligations. Once the retention period expires, your data will be securely deleted or anonymized.
Certain financial or transaction data may be retained longer to comply with tax or regulatory requirements. You may request deletion of your personal data earlier by contacting our support team, and we’ll ensure your information is removed unless legally required to retain it.
11. Policy Updates and Revisions
We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date to keep you informed. We encourage users to review this policy periodically to stay up to date on how SupraNail protects your data.
Continued use of our website following updates constitutes acceptance of the revised terms. We are dedicated to transparency and will always clearly communicate any major policy changes affecting your data rights or security.
12. Contact Us
If you have questions, feedback, or privacy-related concerns, please reach out to us anytime. Our support team is available to help you understand this Privacy Policy and address any requests regarding your personal data.
📧 Email: support@supranail.com
🌐 Website: https://en-supranail.us
Your privacy is at the core of our values. SupraNail ensures your personal data is handled responsibly, securely, and transparently — empowering you to shop with confidence and peace of mind.
